HomeServicesStorm & Insurance Claims

Storm & Insurance Claims

Storm & Insurance Roof Claims, Handled For You

If a storm damaged your roof, the insurance process can feel overwhelming. We make it simple. As a local, insured roofing contractor based in Summerville, we document the damage, meet your adjuster on the roof, and manage the claim from the first call to the final shingle. No pressure, and no chasing storms. Just honest help getting the coverage you're entitled to.

Free Roof Inspection

No pressure. We'll tell you honestly whether you need to file.

By submitting, you agree to be contacted about your project. We never share your info.

How It Works

Four steps. No pressure. No storm chasing.

1

Free roof inspection

We assess the damage, take detailed photos, and tell you honestly whether filing a claim even makes sense.

2

We document everything

Complete photo evidence and a clear damage report your adjuster can act on.

3

We meet your adjuster

We are there on the roof so nothing gets missed or underpaid.

4

We handle the repair

Once approved, our TAMKO Team Certified crews complete the work and back it with our workmanship warranty. You cover your deductible; we handle the paperwork and file the supplement if the initial payout falls short. Financing is available if the deductible is a burden.

Why Lowcountry Homeowners Trust Us

Local and insured, based right here in Summerville
We work directly with your insurance company
Honest assessments — we'll tell you if you do not need to file
TAMKO Team Certified installation
Financing available if you have an out-of-pocket deductible
100+ reviews · 4.9★

Frequently Asked Questions

Straight answers about the insurance claim process.

Do you handle the whole insurance claim?
Yes. We document the damage, meet your adjuster, and coordinate the claim from start to finish so you are not doing it alone.
What if I am not sure the damage is bad enough to file?
That is exactly why we start with a free inspection. If a claim does not make sense, we will tell you honestly. There is no pressure either way.
Are you insured?
Yes. Tides Team Exteriors is fully insured and locally owned and operated from Summerville. We can email you a copy of our insurance certificate on request.
Will filing a claim raise my homeowners insurance premium?
It depends on your carrier and prior claim history. We'll walk you through what we've seen with local Lowcountry carriers so you can make an informed decision — but that call is always yours, not ours.
Do I have to use the contractor my insurance company suggests?
No. You have the right to choose your own contractor. Insurance-preferred vendors often work for the insurer's interest first — we work for yours.
How long does the whole claim process take from inspection to new roof?
Typically 3–6 weeks in the Lowcountry, depending on how quickly your adjuster schedules and whether supplements are needed. Emergency tarping happens the same day if the roof is actively leaking.
What if my claim gets partially denied or underpaid?
We can supplement the claim with additional documentation and re-open it with your adjuster. This happens more often than homeowners realize, and it usually results in a corrected payout.

Think you might have storm damage?

Book a free, no-pressure inspection and we'll give you a straight answer.